1. How can I get the best price quickly?
A: Please tell us the boiler capacity, the fuel you plan to use, and the steam pressureyou require. We will then provide you with a suitable technical solution and price im-mediately via email, WhatsApp, WeChat, or any other communication tool you prefer
2. How long does it take to prepare a boiler?
We usually ship new units in stock within 1-5 days. Customized units take approxi-mately 15 business days to ship. Please contact our salesperson to confirm in ad-vance.
3. Can you assist with installation and operator training?
Yes, we will provide drawings and operating manuals. Our engineers can also pro-vide online technical support.
4. Do you offer overseas installation services?
We offer overseas installation services with engineers who have professional boilerinstallation certificates and over 10 years of boiler installation experience.
5. Do you provide training services?
Yes, we do. Our engineers will visit the customer's facility during commissioning toprovide guidance and training to the user's operators until they are proficient in boileroperation.
5. Service life?
The boiler's design life is 16-26 years
7. Do you offer factory inspections?
We welcome factory visits at any time
8. Warranty policy?
Two-year warranty, lifetime maintenance for the main unit (excluding damage causedby human error)
9. Boilerplate material?
Our boilers use professional boiler plates-Q245R and Q345R. All plates and steelpipes are sourced from renowned Chinese factories, and we provide purchase re-ceipts
Hot water boilers can be supplied in aluminum alloy, 304 stainless steel, 316 stain-less steel, and other materials, depending on the customer's needs.
10. What transportation methods do you use?
We offer a variety of shipping methods, including sea, land, and air. You can chooseany method based on your needs.
11. What payment methods do you support?
We accept various payment methods, including TT, L/C, and PayPal.
12. What trade terms do you support?
We support EXW, FOB, CIF, CFR, DAP, DDP, and other terms.